We want you to love your purchase and we strive to offer the best online shopping experience to our customers.
Eligible Items may be returned for even exchange or refund. Our return policy is valid for 21 days from the date of your purchase. S-TEAM LA will not accept any returns after 21 days.
An item eligible for return must be in new, unused condition in it’s original packaging accompanied by the original receipt. For dresses, sweaters, jackets and coats our special S-TEAM LA black security ribbon must be intact and the grommet seal in place.
All sale items are final. Due to the nature of sale items, we are unable to offer exchanges or refunds.
EXCHANGES (if applicable)
You may exchange an item for the same style due to fit, damage or defect.
“Download the return form.” Send your item with the return form to: PO BOX 14854 Long Beach, CA 90853, United States
To return your product, you should mail your product to: PO BOX 14854 Long Beach, CA 90853, United States
You will be responsible for paying for shipping costs for returning your item.
We recommend that you use a trackable shipping service or purchasing shipping insurance to guarantee that we will receive your returned item.